Crunchyroll is an anime, manga and Asian drama streaming site which provides a list of series to the subscribed members. But for one reason or the other, you might wish to cancel your subscription. Below, you will find detailed instructions on how to cancel the Crunchyroll subscription so that you know what you are doing, and you are not charged for something you do not want.
How do you cancel a crunchyroll subscription
1. Canceling Online via the Website:
Log in to Your Account:
Go to the Crunchyroll website and sign in to your Crunchyroll account.
Navigate to Account Settings:
Go to your settings by clicking on the profile icon.
Select Premium Membership Status:
After going through the given website and its various pages with interests, locate the ‘Premium Membership Status’ section.
Cancel Membership:
Navigate to the cancellation tab and click on ‘Cancel Membership’ then follow the instructions that follow to be able to validate your cancellation.
2. Canceling via Mobile App:
For iOS Users:
Go to the Settings application in your iPhone.
Tap on your name and then ‘Subscriptions’.
Locate and choose Crunchyroll and then click on ‘Cancel Subscription’.
For Android Users:
The first step of the solution is to open the already installed application of Google Play Store.
Go to the top of the page and click on the menu icon then click on ‘Subscriptions’.
Just like earlier, search for, ‘’Crunchyroll’, then go to ‘Cancel Subscription’.
3. Canceling Through Customer Support:
Contact Support:
If you are experiencing problems with the cancelation process via the web or through the application, proceed to contact Crunchyroll customer service.
Provide Necessary Information:
Go prepared for giving your account details and the details of why you want to cancel your subscription.
The following guidelines can be used for canceling crunchyroll; Terms and condition of Crunchyroll subscription.
Billing Cycle:
Specified above are the procedures to follow to cancel a subscription; this will prevent further charges, but you will continue to access premium content up to the current subscription expiry date.
Refund Policy:
Crunchyroll generally does not permit customers to get partial month refunds, which means you will not be refunded for days in the current month when you cancel your subscription.
Account Status:
Once you cancel your subscription, you again move to the free plan that gives limited access to the application.
Common Issues and Solutions
Unable to Find Cancellation Option:
Sign out of the application and make sure you are signed into the correct account, try emptying your cookies or opening the website on a different browser then try again.
Still Being Charged After Cancellation:Still Being Charged After Cancellation:
The subscription status can be checked in the ‘Settings’ and make sure to check the emails received as well. Consult help if it persists, Carefully monitor the charges’ rates if they are still continuously increasing.
Immediate Loss of Access:
Typically, you should keep access until the completion of the billing cycle. If access is lost right away, you need to call the customer service.
User Experience and Reviews
User Reviews:
The majority of the clients have had a smooth experience cancelling the service, but others have complained of a problem in searching for the cancellation button or being billed when they did not want to.
Customer Service:
In regards to customer support, Crunchyroll is rather helpful but may take a while to reply.
Alternatives to Canceling Crunchyroll
Pausing Your Subscription:
If you are coming back, do not cancel the subscription but suspend it rather just in case should you decide to come back you’ll have an easy time getting a subscription.
Exploring Other Services:
Some of the other anime streaming sites that you could look at are Funimation, Netflix or Hulu in case you decide to cancel Crunchy roll.
Conclusion
Thus, it is quite easier to cancel Crunchyroll subscription if you have followed the above steps. Whether you decide to cancel due to a change of interest or preference, or you can no longer afford it, knowing more about the procedures of cancelling helps. However, if you encounter any problems, their customer service shall be able to help you out.
Related Questions
Can I reactivate my Crunchyroll subscription after canceling?
Yes, you can reactivate your subscription at any time by logging into your account and selecting a premium plan.
What happens to my watch history after canceling?
Your watch history will be preserved, allowing you to resume where you left off if you reactivate your subscription.
Are there any fees for canceling my Crunchyroll subscription?
No, there are no fees for canceling, but you will not receive a refund for the remaining days in your billing cycle.
How do I confirm that my Crunchyroll subscription is canceled?
You will receive a confirmation email, and your account will show the cancellation in the ‘Premium Membership Status’ section.