FFXIV is one of the leading MMORPGs with millions of players, providing them the opportunity of the open world experience. However, there are moments, that sometimes you may want to cancel your FFXIV subscription. Whether you are on a pause, changing a game, or handling your money, this guide will explain how to cancel your ffxiv subscription, the process’s details, and what will happen next.
Understanding FFXIV Subscription Management
Subscriptions of FFXIV can be done here in the mog station which is the account management website for the game FFXIV. There, customers can change subscription details, make additional purchases and configure their profile. To help new and potential Mog Station users, it is crucial to know how it operates to control the subscription properly.
Types of Subscriptions:
Monthly Subscription Plans: These are the most common and the possibilities are thirty, sixty, or ninety days.
Recurring Billing: Renews the subscription in the common package chosen by an individual at intervals.
Movement by which you can Cancel Your FFXIV Subscription
The first step, the participant logs in to the Mog Station.
Go to the Mog Station and use the Square-Enix account to login.
Step 2: Now, go to the service account you just created in the above-stated step.
After login, mouse over to the Services tab and then click onto Service Account Status. This page shows the state of your current subscription for the FFXIV and information connected to it.
Step 3: Cancel out the choice of ‘Cancel Subscription’.
On the “Active Service” part of the webpage, locate the ‘‘Cancel Subscription’’ button and click on it to start with the cancellation process.
Step 4: Confirm Cancellation
You will then be led through into the confirmation of the just made decision. Before the cancellation is completed you may be required to provide confirmation of the same.
Step 5: Receive Confirmation
After doing that, you should receive an email that says your FFXIV subscription has been canceled from Square Enix.
Canceling FFXIV Subscription on PlayStation (PS4/PS5)
For players subscribed through the PlayStation Store:For players subscribed through the PlayStation Store:
Go to Account Management: Go to the PlayStation account management which can be done either on the PS4 or PS5.
Navigate to Subscriptions: Simply go to the account menu and click the option that says “Subscriptions”.
Select FFXIV and Cancel: Select the FFXIV subscription and then proceed to the cancelation process of it.
The second page of today’s offer is called, ‘What Happens After You Cancel?’
Immediate Effects:
Your subscription will become canceled at the end of the current billing cycle that you have purchased. For instance, if you cancel half way through the month you can continue playing till end of the particular month.
They are pay to play games and after your time is up, your account will be deactivated until you make a further subscription.
Account and Character Retention:
Canceling your subscription does not erase your account or your characters. Everything is saved in terms of progression and the items which allows you to continue from where you left if you choose to subscribe again.
Well, can you freeze or pause your subscription instead?
FFXIV does not have a ‘pause subscription’ button out-right but let me explain what one could do. Still, as you keep your account information upon subscription cancellation, it is possible to ‘freeze’ the account by cancelling and subscribing as soon as one is ready to continue with the game.
Refunds and Billing Concerns
Refund Policy:
As a rule, decisions to subscribe to FFXIV are final, and refunds are not granted. Still, if there are special circumstances one may contact Square Enix customer service to know about the possibility of a refund.
Billing Cycle:
The suspension of the subscription prevents further billing but does not allow for a reimbursement of the current billing period.
Auto-Renewal:
To prevent being charged a fee for a renewal that you do not want, make sure you to opt out of auto-renewal as soon as you cancel your subscription.
Troubleshooting Common Issues
Issues Canceling Through Mog Station:Issues Canceling Through Mog Station:
Make sure you are logged into the account that you have a subscription to FFXIV on.
If you experience some mistakes, it is recommended to delete the cache or switch to another browser.
PlayStation Store Cancellations:
When using a PlayStation, ensure that the subscription options are well set and that you go through the instructions properly.