It may be a decision that you are willing to take due to cost issues, relocating or opting for another service provider, having Verizon Fios service cancelled is a big decision. This article then, acting as a part guide, part forum, seeks to give an exhaustive account of the commonly asked questions when canceling and make sure that the reader has all the information he or she needs with regards to canceling his subscription.
Procedure of Cancelling Verizon Fios Service
Review Your Account: Before going ahead and cancel the account, log into the Verizon Fios account to compare the amount owed to you or any remaining bill, contract, or any offers that are being honored by the company.
Understand the Cancellation Policy: This is important so that you can quickly and easily access Verizon’s policy on cancelling their services. Usually in contractual agreements, if you are inside a contract, they always have provisions for early termination of the services you signed for.
Contact Customer Service: Sadly, there is no easy way to cancel your Verizon Fios but you can do it either by contacting their customer service through phone call or going through the steps on the provider’s website. Customer service number of Verizon Fios is 1-800- VERIZON (1-800-837-4966). See below the list of documents and information that will help to speed up the process, be ready with the account details.
Online Cancellation: If cancellation in this method interest you then navigate to the Verizon website where you opened an account. Go to the ‘My Services’ or ‘Services Management’ tab if you focused on Wightman’s service and look for an option that allows you to cancel the selected service.
Equipment Return: Following the cancellation, you have to return any equipment that was rented to you like the Fios router or the set-top box. Verizon normally sends a return label with the equipment; however, it is important to adhere to the guidance to avoid being charged for the equipment.
Check for Final Bills and Refunds: Cancel, then it is wise to look at your final charges and ensure that none hitches were added. In case permission is given, enquire about applicability of any charges or an amount to be required back. This means you should enquire when exactly your service is due to terminate and how the schedule influences the billing cycle.
What Happens After Cancellation?
Sometimes customers have to discontinue the service rendered by Verizon Fios, so here are the expectations that follow. Internet and TV services are usually cut off as soon as the billing period elapses, so it can see steady disconnection. To avoid being on the receiving end of a higher final bill, it is highly advisable to check the final bill for additional charges and confirm the period when the service will be terminated.
Common Questions About Verizon Fios Cancellation
What cancellation policy does Verizon Fios have? Specifically, does Verizon Fios charge a cancellation fee?Yes, if you are still under a particular contract you are likely to pay the early termination fee. Of course, we ought to read it in detail to see all the particularities in the contract.
When am I going to have my Verizon Fios removed Are my services going to stopped suddenly or will I be allowed to keep my phone number?Yes, you can request to retain your phone number in as much as you can transfer it to other service providers once you wished to cancel the service.
The time taken to cancel Verizon Fios depends with the package that the client chooses to cancel. An action of cancellation can be done in a single call or through the Internet, although the cancellation will usually last longer when there are some outstanding charges to be settled.
If Cancelling Verizon Fios Is Not An Option
If you are considering canceling due to high costs or dissatisfaction, explore alternative options:If you are considering canceling due to high costs or dissatisfaction, explore alternative options:
Downgrade your plan: One could decide to change the status of the service from a high tier to low tier to help in reducing costs.
Promotions: Inquire from customer service whether there are any offers, or coupons for customers that have made purchases in the past.
Conclusion
Ending your Verizon subscription should not be a herculean task here are simple steps to follow when disengaging your Verizon Fios service. According to the guidelines described above, the process is easy to handle and complete. Knowing this information regardless if you call to cancel via the Internet or via customer service will assist you. Be aware of the final bill and return any equipment as soon as possible to avoid any additional charges.